Reference

How We Handle Your Account Information

We collect what we need to run your 1x lite account, process your bKash and Nagad deposits, and keep your lobby secure. This policy walks you through what we gather, how we use it, and the choices you have around your data.

Account data protectionPayment detail handlingUser rights explainedContact paths for requestsBangladesh-region focus
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1x lite How We Handle Your Account Information

Privacy Questions and Contact Paths

If you have questions about this policy, want to update your information, or need to submit a data request, reach us through any of these channels. Our Bangladesh support team handles privacy inquiries during business hours, and live chat is the fastest way to get a response.

Live Chat Open the chat widget in the lobby footer and select Privacy Request from the menu. Our agents walk you through data access, correction or deletion requests and confirm the steps in real time.
Email Support Send your question or data request to the support email listed in the Contact page. Include your registered mobile number so we can verify your account and reply within two to three business days.
Account Settings Log into your account, navigate to Settings and open the Privacy tab. You will see options to download your data history, update contact details, or submit a deletion request directly from the interface.

How We Protect What You Share

We take several steps to keep your account and payment information secure. Your login sessions use encrypted connections, payment details are tokenized so card or wallet numbers are not stored in plain text, and access logs are monitored for unusual patterns. Here is how we handle the core privacy areas.

Data Encryption

All traffic between your device and our servers travels over an encrypted HTTPS connection. Payment credentials are tokenized by the wallet provider, so we only store a reference ID rather than your full bKash or Nagad account number.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and display settings.

Account Security

Two-factor authentication via SMS is available in your account settings and adds an extra verification step at login. We also log device fingerprints and flag login attempts from new locations so you can review them in your security history.

Retention and Deletion

Active-account data stays available while you play. If you request account closure, we archive your records for the dispute and audit period required by our operating jurisdiction, then permanently delete them once that window expires.

Privacy Policy Questions

We collect your mobile number for account verification, an SMS code during registration, and payment details when you deposit via bKash, Nagad or Rocket. We also log your device type and IP address to secure your session.

Log into your account, go to Settings and select the Privacy tab, then click Download My Data. We will email you a file within two business days containing your game history, deposit records and profile information.

Yes. Contact our support team via live chat or email and request account closure. We will archive your records for the regulatory retention period, then permanently delete them once that window closes.

We share transaction details with your wallet provider, bKash, Nagad or Rocket, only to complete your deposit or withdrawal. We do not sell your payment information to advertisers or other third parties.

We archive closed-account records for the dispute and audit period required by our operating jurisdiction, typically a few years, then permanently delete them. Active-account data stays accessible while your account is open.

We use session cookies to keep you logged in and preference cookies for language and display settings. You can clear them in your browser, but you will need to sign in again and reset your preferences on your next visit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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